Frequently Asked Questions

PAYMENT FOR OUR PRODUCTS

Payment for all products is made via the PayPal secure website so we never receive your banking or card details thus protecting your privacy.  You do not need to have a PayPal account simply click on the grey “Pay by Debit or Credit Card” button to make your payment. If you already have a PayPal account simply login and make your payment that way. Once you have paid simply click on the “Return to Merchant” button on PayPal and you will return to the Old Yorkshire Maps where an order confirmation will be waiting for you.

 

DOWNLOADING A MAP

You are able to download a map immediately after you have made your payment. Upon returning to the Old Yorkshire Map website you will see a purchase confirmation similar to that below.

Simply click on the “PDF Download” button to obtain your file. This file can be viewed using the Adobe Acrobat Reader available here or any other PDF reader application. There is no expiry time for you to make your download and an e-mail confirmation will be sent to you also containing the link where your file can be downloaded from. Please e-mail us if you experience any problems so that they can be promptly resolved. Please note that we do not offer refunds for downloaded maps

 

POSTAGE

We charge a simple flat rate of £5 for second class deliveries or £6 for first class regardless of how many items are ordered. All orders will be despatched the next working day and the maps will be rolled (not folded) into a sturdy cardboard tube.

 

CAN’T FIND WHAT YOU WANT?

If you can’t find a map covering the area you want then please e-mail us and we will do our best to source one for you.

 

 

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